Hikvision is verheugd om de verlenging van de garantieperiode voor bijna alle Hikvision-producten aan te kondigen tot 3 jaar (zie onderstaand overzicht).
Deze garantieverlenging is van kracht voor alle aankopen gedaan vanaf 3 november 2017.
Met deze garantieverlenging tonen we ons vertrouwen in de kwaliteit van onze producten en willen we onze klanten hiervan laten profiteren.
| Product Category | Warranty Period |
| DVRs / NVRS | 36 months |
| Cameras | 36 months |
| Encoders & Decoders | 36 months |
| Compression Cards | 36 months |
| Monitors & Switches | 36 months |
| LCD video wall | On request |
| Lens & Accessories | 24 months |
| Fiber Optics Transmission Products | 24 months |
| Access Control & Intercom | 24 months |
| Storage Devices | 24 months |
| Thermal Cameras (execpt the detector) | 36 months |
| Thermal uncooled microbolometer detector | 120 months |
For thermal uncooled microbolometer detector, you should use the product properly according to the requirements specified in User Manual, and following items should be noticed:
1. Working temperature: the product must be working within the temperature range described in the user manual, exceeding temperature range will lead to abnormal using or damage.
Any damage caused by above actions are not covered in our warranty condition.